Terms of the cruise
Last updated 16 November 2026
These terms cover everyone who visits Willowbend Cruise, travels on a deck pass or holds an account. Using the site means you accept them.
Who may come aboard
To use the site you need to be at least 18 years old and resident in the United Kingdom. We may ask you to confirm this, and we may close an account where we believe it is not the case.
What Play Credits are
Play Credits are fictional units that exist only inside Willowbend Cruise landings. They are worth nothing in money, and nobody can buy, sell, transfer or withdraw them or trade them for goods, services or prizes. Starting balances and top-up rules may change, and balances may be reset when the landings are updated.
No gambling and nothing to win on board
Willowbend Cruise does not offer gambling. Nothing here can be won that has value in money or money’s worth, and doing well in these games does not suggest you would do well at real-money gambling.
Looking after your cabin account
One account per person. Keep your password to yourself, as you are responsible for what happens on your account. We confirm your email address before you can play, and you can delete the account at any time.
When you take a break
During a break the account cannot be used until the break ends, and a break cannot be shortened once it has begun.
Using the service fairly
Do not play with automated tools, try to interfere with the service or with another person’s account, or abuse the purser’s contact form. Accounts that break these rules may be suspended.
Changes and stored results
We provide Willowbend Cruise as it is and may change, pause or withdraw landings or features. Rounds are decided and stored on our server, and if a display fault ever shows something different from the stored result, the stored result stands.
Contacting the crew and governing law
Willowbend Cruise is operated by Willowbend Cruise. Reach us through the purser page or at help@willowbendcruise.com. The laws of England and Wales govern these terms.